COVID-19

Updates to the clinic 

I cannot wait to start welcoming you all back from the 20th July, before I reopen I want to advise you of all of the new clinic updates.

Treatment Room 

As you can imagine there has been lots of new government guidelines for therapists to meet, so during lockdown the whole clinic has had a complete refurbishment! There are new pieces of furniture, new clinic flooring and everywhere has been repainted...... I could do with a massage!! 

Online Consultation  

The whole business is now completely digital! We are no longer allowed to use paper consultation forms and treatment notes. When you book your next appointment, every client will need to do a new consultation form and also a pre-screening Covid-19 form. The forms are sent via a link on your booking conformation and reminders. 

For people who have already booked appointments for when I reopen, this is on the old system so you will not of have the form sent to you yet. Once the new system is up and running you will receive a new booking conformation and links to the forms.  

Forms can no longer be filled in at the clinic as we have to reduce the amount of 1-1 time, so each client will be contacted 24 hours in advanced of their appointment so we can discuss what your current issues, this can either be done over the telephone or videocall.  

Treatment time 

Due to the new regulations, such as Track and Trace the time within the clinic is currently limited. I am currently unable to provide 90-minute treatments, all treatments now need to be completed within the hour.  For people who have already booked a 90-minute appointment, I will be in touch about your appointment. 

Masks 

I will be wearing a visor and mask during your treatment; I would be grateful if you could wear a mask in the clinic except for when you are lying on your stomach (you do need to breathe after all!) I can provide a non-reusable mask at a small cost of 50p per mask.

Water and hairbands 

Please bring your own water to your appointment as I am currently not allowed to supply you with a drink during or after your appointment. Please also supply your own hairbands.  

Sanitising between clients 

There will be a 30-minute gap between each client to ensure that everything within the clinic has been disinfected, ventilated and dried for your appointment. Please can I therefore ask that you do not turn up early to your appointments as I will not be able to let you in. 

Hand washing 

Please can all clients sanitise their hands when entering and leaving the clinic. 

Massage 

Currently therapists are not allowed to treat the face, head and neck whilst you are laying on your back, due to the close proximity to each other.  
I am unable to offer:

  • Pregnancy massage

  • Indian head massage

  • Dry needles

  • Hot stone massage

  • 90 minute treatments​

Changes

I am sorry that we all have to have abide by such big changes within the clinic but hopefully you all feel reassured that I am trying to provide a safe environment for us all. Eventually most of these new government policies will be less restrictive. I will do my utmost to keep providing the best quality treatments within the clinic. This is an evolving situation and I will keep up to date with the latest changes within the industry. 

As it has been over 4 months since most of you have received any form of massage, I am of the belief that a restricted massage will be better than no massage and will help ease your aches and pains.

Look forward to welcoming you all back to the clinic 
Becky

17.7.2020

3 Kingsbury Street 

Marlborough

Wiltshire

SN81HU

07967658649

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